Terms & Conditions

1.     When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include event and program reminders, community and personnel updates and emergency information.

2.     You verify that you are the owner or authorized user of the mobile phone number provided. You will notify us immediately if you are no longer the owner or authorized user of the mobile phone number provided.

3.     You can opt-out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we may send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START” or “JOIN” and we will start sending SMS messages to you again.

4.     If you are experiencing any issues, you can reply with the keyword “HELP”. Or, you can get help directly from us [link to your contact page on your website].

5.     Carriers, such as AT&T, are not liable for delayed or undelivered messages.

6.     Message and data rates may apply for any messages sent to you from us and to us from you. Based on your communication type selections, you should expect to receive 3-5 messages per week from us. This frequency may increase during times of emergency or natural disaster.

7.     If you have any questions about your text plan or data plan, please contact your wireless provider.

8.     If you have any questions regarding privacy, please read our privacy policy [link to privacy policy].